Last updateMon, 12 Aug 2019 2am


IoT is a Long-Term Work-in-Progress ... Real Long Term

“There is so much in this world that I do not understand. I have absolutely no idea how it works. I have absolutely no idea how you are able to do some of the things you do, but I believe there's a reason for that as well. I only hope we understand that reason before it's too late.’  - Councillor Harmann, “The Matrix Reloaded,” Warner Brothers, 2003By Andy Marken

Back in ancient history, I saw this guy's email address – 32AK4#56ZD@compuserve (or something like that), and thought this has got to be the stupidest thing ... ever.

No normal person could ever remember that!

After we humanized addresses, some folks hung onto those series of characters/numbers as a badge of superiority or something.

Thunderbolt 2.0 Eliminates the I/O Bottleneck

thunder1By Larry O'Connor, CEO, Other World Computing

Back in the mid-'90s, USB (Universal Serial Bus) did a good job standardizing the dizzying array of cables and connectors used to connect, communicate and deliver power between computers and a wide range of external devices. The industry-adopted standard simplified the bus and communications protocols so a single connector interface could be used for a wide range of devices.

Success is All about Managing Failure

By Larry O'Connor, CEO, Other World Computing

It was tough making this year's annual company picnics – back-to-back meetings, a redeye back to make one picnic and an early morning flight to make our next location's picnic.
Attending our company picnics has always been important to me because it gives me a chance to both recognize and encourage teamwork. Perhaps most important, it gives me an opportunity to meet some of our newest, brightest team members and get a sense as to where our most valuable asset is going to take us tomorrow.

Dealing with Customers, Issues in Realer than Real Time

By Andy Marken

You probably won't believe this but companies are spending millions every year on their Customer Relations Management (CRM) systems.
In fact, it's about a $13B market with more than $1B being spent on Social Media CRM, the fastest growing segment of the product category.
We know what you're thinking right now – "Well they could pick up the **** phone," "They could respond to my Facebook post," "They could answer my Tweet complaint."

Customers Are Lost When They Think You Don't Care

By Andy Marken

Despite what Amazon, Google, Yahoo and Facebook do to convince companies that they represent the pathway to the future; the success/failure of a company is not about the mindless pursuit of data.
Successful companies – really successful companies – focus on the creative interaction individuals have with individuals.
You know day-in, day-out; all the time, every time.

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